Support

Traditional support is reactionary. They respond when a problem occurs. That is kind of like going to a doctor when you are sick.

KoinStock clients not only have this traditional support, but we work with you continuously to improve your operational efficiency. With KoinStock, we don’t just provide a doctor, but a personal trainer. We don’t just want to help you with any problems that might occur, we want to work with you so that your operations are streamlined and that you are using the software to its utmost.

So you will find after becoming a client that we continuously reach out via our newsletters with tips and tricks. We will ask you probing questions about your operations and we invite you to share your challenges. We are not really in the business of developing software. We are in the business of ensuring our clients are as productive and profitable as possible. We are just experts at using technology to do that.